All of our pieces are in stock and ready to ship and we process all orders within 1 business day!

Shipping Standard Express
Canada & USA 3-9 Business Days 1-3 Business Days
International 7-14 Business Days 3-7 Business Days

All order placed before 12pm EST Monday – Friday will be shipped same day from Toronto, Canada.*

All orders placed after 12pm EST or on weekends will be shipped next business day.*

* Does not apply to items on pre-order
Order Tracking

Every order includes a tracking number which will be provided via email or text once your order is fulfilled. If for any reason you have not received your tracking number you can track your order here.*


15-day returns (Only Canada & USA)

With over 10,000 happy customers, we are so confident you will absolutely love your purchase, we proudly offer an industry leading 15 Day Return Policy.

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Free 15-day exchanges (Only Canada & USA)

Although 93% of customers say the fit was perfect, sometimes we understand shopping online is a little tricky! That’s why we are the only brand in the industry that offers FREE exchanges!

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Exclusions

All items excluding jewelry [due to hygienic reasons], The Volume Underskirt [an undergarment], and any other products marked “final sale” on the product page cannot be returned or exchanged. If items were purchased during a sale, please refer to our Sale Terms & Conditions page for specific exclusions on site-wide discount codes or promotions. Additionally, any and all products purchased at a discounted rate are considered final sale.